Service

At Towrite, we are committed to providing excellent service and customer back-up for our electric vehicles and trailers.

Our Aim is to provide next day response and in some case the same day where possible. If our engineer deems the problems require workshop repair, we will arrange to collect the vehicle, a loan vehicle will be provided where possible.

The vehicle will be booked into the workshop for repair and testing, and will be returned to you as soon as possible

Our engineers carry a wide range of spare parts to cover all possibilities and are restocked every day to keep them on the move. They are able to carry out small workshop repairs on site with their fully fitted van.

Our service engineers not only carry out service functions, but also have the ability to carry out

• Driver training
• Familiarization training of electric vehicles
• Offer guidance for any aspect of electric vehicle usage.
• Advise if you are thinking of replacing an existing vehicle that has come to the end of its life cycle

Towrite also service a wide range of other makes of Electric Vehicles using genuine manufacturer’s parts.

Service on call-out basis only

This option is for customers vehicles that have light usage and are maintained by your own maintenance staff.

Regular Service Contracts

This option can be every 6 months down to every 3 months, depending on the usage of the vehicle and site conditions. This will ensure you vehicle keeps working efficiently and serves your working needs.

Annual Service

This option is a once a year service to keep your truck functioning and working. This is for the lightly used vehicle.

Like all service contracts these can be tailored to suit your needs, please do not hesitate to contact us with your requirements.